Contact MedGrid

Three ways to reach us. All of them work.

Submit a ticket, call us, or send an email — whichever you prefer. Physicians, clinics, manufacturers, sales reps, press — every message routes to the right team within our published SLA.

No login required
Submit a ticket

Public Helpdesk. Track status, get notifications, and reply by email. Available to everyone.

24/7 intake · < 24 hr first response
Talk to a person
888-415-2175

Speak with our team during business hours. Outside hours, leave a message and we'll call back within one business hour.

Mon–Fri · 8a–8p CT
Direct inbox
info@medgrid.com

Email us directly. Every email becomes a ticket in our Helpdesk automatically.

Mon–Fri · 8a–8p CT · < 4 hr
Inquiry form

Tell us how we can help.

Submit the form and we'll route it to the right team. Most messages get a first response within 24 hours.

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